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  • Dear Matt and Sarah, This note should have been written a long time ago and we apologize for not getting it to you sooner. We wanted to tell you both how much your kindness has meant to us over these past few years as we have had to say goodbye to so many of our loved ones. Though the loss doesn’t get easier, knowing you are both there to help us with the preparations is such a comfort. You somehow make us laugh and feel very taken care of and for that, there is simply not enough thanks to offer you. Please feel free to share this note on your website so others may know that you both offer care, compassion, understanding, respect, and great depth of humanity to those with two legs and four.

       Much love,

       Jenna, Donna, Francis, and the rest of the furry gang

  • I just wanted to say thank you for the cremation of Oscar. I appreciate how caring and sympathetic your business was. You went beyond with the hair and the paw print. Thank you again and I will be recommending your business.

       ~Karen D.​

  • Thanks for making me feel that you care and respect my Tiny boy!... I flew on sat night to New Castle because my 15-year-old Tiny passed that morning and called to the Hillcrest to get info to get him cremated and took him first thing on Monday morning and took care of him. I have to fly back to SC and very happy I'm taking my baby home with me. I could not thank you enough for their great service and sympathy. God bless! Keep doing what you are doing!                 

       ~Mary Jo B.


  • From the bottom of my heart, I want to thank Matt and the staff of Hillcrest-Flynn for taking such tender care of my precious Scooby. The package I brought home was an amazing tribute to my boy. Thank you for taking the time to let me talk about him and showing you his picture. You do a great service to grieving pet parents.

        ~Peggy L​


  • This really touched my heart today.....when I picked up Zoey to bring her home from Hillcrest-Flynn. Matt took the time to talk about her and look at pictures of her. I love the personal touches.... her paw print and locks of her fur. I will treasure them always. Thank you for your empathy and compassion you showed me during such a difficult time. ~Rosanna E.


  • We had Matt at Hillcrest Flynn Pet Funeral Home help us with Walter’s transition. Everything he did was with such a caring heart and we felt confident and we are Walter was so well taken care of there. We highly recommend them. ~Linda G.


  • This is a very belated review, but I still wanted to share. Our experience here was incredible. It was a ridiculously difficult day, and everyone was genuinely caring and consoling, and they made that difficult day easier to get through. Thank you so very much for everything that you do.

       ~Carla O.


  • My family and I would like to thank Sarah for all she did for our Olivia. She was so sweet and so caring. I know Olivia was in good caring hands. The loss of our cat hasn’t been easy, but knowing that we had someone as loving as Sarah with her made the experience a little easier. Thank you so much.

       ~Suzette G.


  • Very professional and very kind people. You provide an amazing service for us that opt for it.

       ~Diana F.


  • My fur baby, Isis, was so well cared for after her passing. Very touching experience with a great funeral director and staff. I have had another fur baby pass and took her elsewhere to be cremated ( I didn't live in the area at the time).....Hillcrest-Flynn has much superior and more personalized service in comparison. Highly recommended.....I wouldn't go anywhere else. 

       ~Evian Z.


  • They did a wonderful job when we needed their services with our beloved Midnight. Thank you.

       ~Carly M.


  • Thank you so much for everything today. This place is wonderful they make you feel at home and they take care of your baby so well.

       ~Jessica W.



  • Thanks for making a very hard time a little easier! I greatly appreciated your kindness and caring.

       ~Mary Be M.



  • Thank you guys so much for taking care of my baby. I'm really glad I took her to you guys. I'm just so happy to have her home.

      ~Jess G.


  • Matt and his staff were very friendly during this difficult time for us. Holly was my first dog and dealing with her loss seems to be unbearable at times. We received a nice packet of poems and Holly's paw print and clippings of her fur. We will never forget her and time will help heal the pain. We will recommend Hillcrest-Flynn to all family and friends.

       ~Sherri P.





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